Business Management 2

HIGHER SECONDARY CERTIFICATE 2028 Business Studies Group • English Version • Dhaka Education Board Business Organization and Management Second Paper Subject Code 278 Complete Chapter Notes Full syllabus • Labelled diagrams • Board style questions Prepared by Md Ahbab Hamid Khan ahbab.dev October 11, 2026

HSC 2028 • Business Organization and Management Second Paper • Code 278 1 Contents How this paper is examined 7 1 Concept of Management 11 1.1 What this chapter is about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1.2 Key terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1.3 What management means . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1.4 Features of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 1.5 Importance of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 1.6 The functions of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1.7 The management cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1.8 Levels of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1.9 Managerial skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 1.10 Scope of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 1.11 Universality of management . . . . . . . . . . . . . . .

HSC 2028 • Business Organization and Management Second Paper • Code 278 2 2.17 Board exam traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 2.18 Cheat sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 2.19 Practice set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 2.20 Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 3 Planning and Decision Making 39 3.1 What this chapter is about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 3.2 Key terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 3.3 What planning means . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 3.4 Aims of planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 3.5 Features of planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 3.6 Importance of planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 3.7 Features of a good plan . . . . . . . . . . . . . . . . . . . . .